Managing notifications
This guide shows you how to manage notifications and rules from the CAEPE account portal. You can access them from the CAEPE Management -> Notifications menu item, which has two pages: Rules and Integrations.
Notifications are messages sent to external services when CAEPE detects a change in status. You can configure notifications to be sent to Email, Microsoft Teams, or Slack. Rules are used to determine when a notification is sent.
Integrations
Select Notifications > Integrations to see the integrations associated with your account, split into Slack, Microsoft Teams, and email.
Each item in the list shows the service name, details of the integration, such as webhook URL or number of users in an email group. Click the pencil icon to edit the integration and the wastebasket icon to delete it.
Integration details
Click the View link next to an integration type to see more details about the integration. You can also edit and delete the integration from the details page.
Create a notification integration
Slack
Create an integration to send notification messages to Slack by clicking the Connect Channel button.
Set a channel name and a webhook URL for the service.
Microsoft Teams
Create an integration to send notification messages to Microsoft Teams by clicking the Connect Team button.
Create an integration to send notification messages to email by clicking the Integrate Email Group button.
Set a group name and select the users to add to the list.
Notification rules
Select Notifications > Rules to see the notification rules associated with your account.
You can filter the rules by keyword, channel, and user.
Each entry in the list shows the name of the rule, status of the rule, distribution channel, and the creator of the rule. Click the pencil icon to edit the rule and the wastebasket icon to delete it.
Rule details
Click the View link next to a rule to see more details. You can also edit and delete the rule from the details page.
Create a notification rule
Create a notification rule by clicking the Create Notification Rule button.
Provide a name and description for the rule. Select the resource type and the actions that trigger the rule. Click New Resource and Actions to add more resource types to the same rule.
Under Select Delivery Channels, select the delivery channel and the channel names to send the notifications to. Click Add New Channel to send the notifications to more than one channel. Then click Create Notification Rule.