CAEPE

Managing subscriptions

This guide shows you how to view your CAEPE subscription, add a subscription, and download invoices. You can access the subscription page from the CAEPE Management > Manage Subscription menu item. The page opens in a new tab in the CAEPE portal.

Info

You need the Admin or Billing role to manage subscriptions. See role types.

Viewing your subscription

The page shows three panels at the top:

  • Subscription shows the total number of clusters and the total amount. Click Click here to see pricing plan to see the pricing.
  • Billing address shows the billing address for your subscription.
  • Cards shows the card used to pay for your subscription.

The billing address and card panels are empty until you add a subscription.

Add a subscription

CAEPE pricing is based on the number of clusters attached during the billing cycle. The billing cycle starts on the day you subscribe and lasts for 30 days. For current prices, see CAEPE pricing.

To add a subscription:

  1. Click the Add Subscription button.
  2. Under Contact Details, enter the first name, last name, contact number, and email address.
  3. Under Billing Address Details, enter the company name, address, city, and country.
  4. Under Card Details, enter the card holder name, card number, expiry date, and CVV number.
  5. Read and agree to the Terms & Conditions and Privacy Policy.
  6. Click Confirm Subscription.

Viewing invoices

The Invoices section at the bottom of the page lists your most recent invoices. Click View all invoices to see the full list.

Each entry shows the invoice number, date, payment status, amount, number of clusters, and the card used. To find an invoice, click the Filters button and search by invoice number.

Download an invoice

Click the Download link next to any invoice to download it.